Greater efficiency through automated and integrated digital business processes.
Integration in SAP ERP and SAP C/4HANA (SAP Sales Cloud, Service Cloud, Marketing Cloud and Customer Data Cloud).
Scalable and future-proof system infrastructure.
Consolidation of product data in the Product Content Management system.
Targeted customer contact based on customisation.
A central and flexible platform for digital customer processes – everything from a Shop via a Service Portal to Online Configuration.
The market-leading Omni-channel Commerce Software also supports the most challenging and complex B2B ecosystems Coherent Customer Journeys, 24/7 self-service options, as well as a custom-fit supply of information guarantee the highest customer satisfaction. You can sustainably increase loyalty and revenues, allowing you to grow successfully with satisfied customers. Your customers benefit from user experience and customisation within the framework of an appreciative Customer Journey. SAP Commerce Cloud for B2B: Retain and inspire customers in the long term From the first search steps right up to customer-oriented order handling, create context-based and relevant experiences that motivate your customers to make more purchases and thus make your company even more successful digitally. SAP Commerce Cloud for B2C allows you to guarantee an inspiring Customer Experience at all digital and physical touchpoints. SAP Commerce Cloud for B2C: Just do what your customers want SAP Commerce Cloud provides a superior Omni-channel commerce experience, enables real-time personalization, product content management and supports end to end e-commerce processes. Through integration in your SAP ERP system, customers can themselves place orders, configure products, view prices, request services and do much more. Based on Product Content Management, you can distribute product data consistently across all channels. SAP Commerce Cloud is the foundation for your digital customer platform.
SAP S/4HANA Digital Transformation Planning Bundle.
On-Premise or Managed by Cloud Provider Hyperscalers.
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